Cold Stone Creamery - Birmingham

Ice cream was melted as he was putting it in to the cup. It was the same for the lady in front of me

Awful service the two working tonight acted like they didn’t want to be there and I threw away my order it was bad $20 gone

Card machine went down while in waiting line, but otherwise very well!

Highly disappointed in the customer service. I came in for a late night snack and ordered my usual. I saw that the employee didn’t make what i asked for and i tried to correct her she proceeded to make it while telling me that’s what i asked for. Management definitely needs to train their employees better.

Delicious ice cream. Employees are extremely polite and helpful.