Subway - Birmingham

This is one of my favorite restaurants. The employees are always so nice! It's always clean. I would recommend this location to anyone wanting said good sandwich for a reasonable price. 5s all day every day

Great Food, Courteous Employees, Clean Environment!!! The sandwich (Footlong Steak and Cheese, Loaded????

DO NOT EAT HERE!!!! I placed an order online resulting to spending $43.64. This order was delivered to my home. Upon receiving order I noticed that one of the four sandwiches was completely incorrect. It consisted of a sauce similar to thousand island, shredded cheese, and many other sauces that was not asked for on this sandwich. I proceeded to call the store in which the employee/owner answered. I explained to them my order was incorrect and he stated he would cancel my order and replace them. I questioned how when the order was already delivered. He then said that he would refund me my money. I was hungry so I decided to go to the store instead after paying for delivery to get my order straightened out and the same person who answered the phone was there. I waited patiently in line until he got to me and then began to explain that I was the caller. I guess he didn?t think that I was going to come to the store regarding my order because he began to make up lies about not being able to refund and that he didn?t cancel my order. He began to get loud with me in front of customers and told me to call subway.com. I stated the number that is showing on my order is his store number and if he could give me a number. He began to yell and wanted to put me out. This resulted in him then calling the police on me. The police honestly witnessed how rude he was and so did other customers as they were complaining before I entered the building. I?m glad that this matter did not turn out worst. So many African Americans are being killed and he called the police over a subway sandwich he made incorrectly. My hard earned money was spent on a meal I couldn?t eat and I am extremely angered by the way this situation was handled. I will not support this franchise ever again.

This is the third time these people have absolutely disgusted me with their sandwiches, if you can even call them that. Every order I have made has had half or less than it was supposed to. This time I ordered online, what we had delivered was down right sad. I forgot to take a picture of mine but my girlfriend had an equally disappointing experience, with her Flatbread steak and cheese. Don't order from this store, these people deserve to go out of business.

Customer service was great however the price doesn't match the product. The portion size wasn't definitely worth it. I was very disappointed. Not sure if I'll return.