Lailing Cantonese - Birmingham

Very basic decor and smiles from staff were non existent…. We were told we had to pay upfront for drinks and food ? Food ok not exceptional and very small portions! The plates were the size of side plates ! And the rice was £5 a bowl for 1 person!! . Huge rip off as again it was nothing special they need to learn customer service and how a smile costs nothing felt like they were doing us a favour! They are the only sit down Chinese restaurant in the area and that’s probably why they survive but if another place opened I’m certain they wouldn’t ! we shall not be revisiting would rather use the chippy over the road !

It was our 33rd wedding anniversary and we looked for somewhere local to eat Cantonese.we didn’t give lailing a thought although it’s very local because we used to go there years ago and although it was very good then it deteriorated badly.we decided to visit it and take a look in the daytime.we noted the 5 stars on the door and took a look inside.it looked so nice we made a booking and went along.what a pleasant surprise.firstly its location is nestled in front of the beautiful lickey hills.and the staff and the food was lovely.we opted for the all you can eat buffet.great choice .for 23.50 you get an unlimited amount of food piping hot and cooked to perfection.also we were not rushed.we are so pleased to have rediscovered this place again and will definitely be returning with our family and will also be ordering takeaway as they deliver too.

Nothing to praise, could probably cook the same standard of food at home if I'd have followed a YouTube video. Sold as a buffet but food is cooked to order via order through a waiter therefore limits buffet style delivery.

Enjoyed a meal with family at lai ling. BUT!!! we have received a parking fine for apparently not entering our car reg on the machine in the restaurant when I definitely did. This same thing happened to my sister a few months earlier. I have appealed and they are not interested. Also looking at the reviews on here, I can see this Is happening a lot. This has definitely put us off going there again, we are local and have used this restaurant alot. NO MORE. Another £60 on top of the bill is a joke.

I wouldn't let all the negative reviews deter you. Me, my family and my boyfriend have all being coming here for about two years. Great value for money. Lovely choice of options everything is cooked to order. People are complaining about portion sizes but you can order as much as you want? This is one of the best Chinese places I've been to and everyone I go with agrees. They do the best yuk sung I've ever had. And to the people complaining that it would've cost less if they'd ordered individual dishes. Maybe go somewhere that isn't a buffet only restaurant then? You decided to pay for it instead of going elsewhere that's on you. Never had any issues with the parking just sounds like a temporary issue.