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Feedback gevenWe have been ordering from this takeout restaurant for years and it has always been consistently good. However, tonight's curry was completely different. The bhajis were dry, the curries were watery and lacked flavor. It seems like they have changed the chef because the food was entirely different than what we are used to. Overall, not a good experience.
We have been ordering from this restaurant for several years now and have always enjoyed good meals. However, our experience last night was disappointing. We ordered a takeaway and found the chicken in a bland and watery sauce. Both curries we ordered tasted the same. When I called to complain, I was informed that the management had changed but the chef remained the same. I was told that maybe the second chef had cooked our food. Overall, we were disappointed as it was meant to be a special treat for our wedding anniversary.
We tried the delivery service and ordered the Meat Saag Aloo Mushroom Balti dish, which was absolutely delicious! Despite not being a fan of hot or spicy food, I found this dish to be quite mild and really flavorful. The portion size was perfect and I thoroughly enjoyed it. The delivery arrived early, and the person who brought it was very polite and professional. I would definitely order from this restaurant again in the future.
Ordered food around 5.10pm via their website, received an email confirming the order was recieved and confirmed for delivery at 5.52pm. Gave some extra time before calling the restaurant at 6.12pm asking for an ETA. Was asked for an address and whether we ordered via Justeat, I said no, the website and he said they would rush it along and get it out as soon as. Called again at 6.43pm and the same person said it had just left and was on the way. 10 minutes later we called again and spoke to someone else who asked the same questions and said it would be with us in 5 minutes. She called back asking for more info on our order and then stated that the order was not confirmed and asked for an over the phone order. Why did you feel the need to lie to us 3 times? If you can't handle orders vi's your website Yoyo you should probably stop using that form of ordering. Ordered from Kolkata lounge in the end.
Fast and friendly staff who were there whenever we needed anything, and delicious food! The starters were a lovely size, can recommend the onion bhagi’s were amazing, as well as the chicken pakora and chicken tikka!