Saffron - Bishop Auckland

We have been ordering delivery from Saffron for over two years and have always been pleased with the food. However, our recent experiences have not been the same. Four weeks ago, we attempted to order through Just Eat but were told they were not delivering. We ended up calling directly to place our order, but did not receive the discount available through Just Eat. When our food arrived, the main meals were crushed and sauce had leaked in the bag, leaving us disappointed. We tried to order again on Tuesday through Just Eat, but once again, encountered issues. Unfortunately, we have decided to order from another restaurant now. We used to enjoy the quality and flavor of Saffron's cuisine, so we hope they can resolve these issues and return to their previous level of service.

This will be the first and last time I purchase from this restaurant. I ordered the curry expecting it to be thick and creamy, but it was watery like tap water. I also found the rice to be very spicy and I couldn't eat it. Unfortunately, I had to throw the entire meal in the bin. This is a definite no for me.

We had a wonderful evening at this restaurant. The menu was great and the food was full of flavorful ingredients, not just spicy. Definitely worth a return visit.

Ah a stunning meal. Friendly and efficient staff, great choice of food and extremely tasty. We ordered from the early bird (pre- 7pm menu) two courses about £13. We had poppadoms with dips as an appetiser followed by chicken tikka and onion bajee. For mains we had mushroom rice, garlic naan breaf, chicken tikka masala and chicken korma accompanied by cold beer. The whole meal was hot, spicy, tasty and just what we wanted. Would we go again? Oh yes just a shame we dont live nearer but 300 miles is a bit of a hike!!

No reply to bookings or anything, not a good start so going to avoid