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Feedback gevenThis place was serving whole roast chickens with fries. Amazing value, £11.95 and very tasty. If you are visiting, go and have a try.
Whilst visiting Blackpool pleasure beach we were warmly welcomed by Tommy on 23 May 2019. He was welcoming to us and helped us with a minor disaster during our visit...well done and thank you Tommy at Loki’s bar, lovely drinks.
I don't do rollercoasters, so a friend and I retreated to the upstairs area of this bar for a few hours. Customer service was excellent and the barman (Tom) made sure we had everything we needed. Tom had a keen eye for making sure everyone felt at home and clearly took pride in his work. A great place to unwind if you would rather relax than do the whole rollercoaster thing.
Ok so Iv been here before and I really like the decor and the lay out nice area, however as with the first visits problems which we put down to a bad day it seems it’s just how this place is ran! we went for a couple of drinks and food inbetween rides, it does say “food and drink” on the sign after all! when I seen the menu it was like 5 items long, hotdog,toasties an couple of other things you would class as a snack kind of thing not a meal at a pub. Anyway I then see people coming in with all sorts of meals and get told the place next door serves food and you can take it in?? Bit annoying as I just spent £4 on an average hotdog when i wanted a proper meal or at least something substantial an then once we ordered it we asked for napkins, correct me if I’m wrong but if you serve food you expect tissue!! We were told by the only member of staff on the whole floor that if we wanted napkins we had to go downstairs ourself and get them from the bar that doesn’t even serve food!! I asked for a gin..and guess what..you have to go downstairs to other bar for that too! So basically it’s a lot of up and down the stairs if u want what would you actually expect from a place that has on a sign “food and drink!” And then after 20 minutes of cuing up!! we ordered draught beer to be told the pump has broke so only have bottles left! Seriously poor customer service, one person serving a busy bar, no organisation, she even ran out of cups at one point and had to go get some! These SIMPLE things,napkins cups ect should be fully stocked already and not expect paying customers to go running about to get them! I wouldn’t go back again because of this, they need more staff, more management and common sense to know that people drink out of cups and need a napkin when they order food so would be an idea to make sure they were there at the start of a shift! Upstairs and downstairs bar should stock the same drinks! It’s not a hard concept or task to get the same stock on both floors and if this is too much effort then at least put a sign up to tell people what’s on what floor so they aren’t up and down! It’s rather embarrassing to think someone actually calls them self a manager of this place!
I sat here while everyone was on the water ride complaining about getting splashed. The kids were crying their shoes were wet (wear sandals) and I was having a pint. The pint was not that cold but this is England.