Outback Steakhouse - Bloomingdale

We waited a long time for our meal. Finally when my steak was served it was so hard nad chewy. I was very disappointed. Lost time and money.

Kimberly was and excellent and an attentive waitress. Husband said his steak was the best ever. Mine was great too and I especially enjoyed the perfectly cook squash and carrots.

Our server Matthew was excellent. Watching him you could tell everyone's order was urgent to him. He walked at a quick pace to keep up with his tables. Food came out hot and he kept up with us even after we got our food. The restaurant was in Bloomingdale ill. Great experience.

We have always loved Outback and hadn 't been there in a while. When we found out that on Monday 's kids eat free we decided it was a good time to go back! However their prices have skyrocketed and a dinner for basically 2 (with 2 kids eating free and one toddler eating off of everyone else 's plates) was almost $100! if we were to go back we would be VERY choosy about what we ordered and definitely only go on a Monday. Overall we had a good time, the service was good and it was nice to get out as a family of 5 which we don 't get to do often.

A disappointing experience. I recently dined at Outback Steakhouse with high hopes for a satisfying meal and a pleasant evening. Unfortunately, my experience at this particular establishment fell short of my expectations, largely due to the unprofessional behavior of our waitress. From the moment we were seated, it was evident that something was amiss. As we were ordering our drinks, our waitress accidentally spilled my beverage all over me. While accidents happen, her response was far from apologetic. Instead of offering a sincere apology and making amends, she inexplicably attempted to recreate the incident as a joke. To my dismay, she repeated the spill, causing me further inconvenience and discomfort. Understandably, the blooming onion we ordered was comped as a gesture of goodwill. However, this small act of compensation did little to salvage the overall experience. The waitress's lack of professionalism and her seemingly intentional actions overshadowed any positive aspects of the dining experience. Had the waitress simply spilled the drink and shown genuine remorse, I would have been more forgiving. Mistakes happen, and it's how they are handled that truly matters. However, her inappropriate attempt at humor by recreating the spill left a sour taste in my mouth and detracted from what could have been an enjoyable evening. In addition to the disappointing service, the overall ambiance of the restaurant did not live up to the Outback Steakhouse brand. The noise level was excessively high, making it difficult to hold a conversation, and the cleanliness of the dining area left something to be desired. While I understand that one poor experience does not necessarily reflect the quality of an entire restaurant chain, I cannot in good conscience recommend this particular Outback Steakhouse location based on my encounter. The lack of professionalism and the unsatisfactory dining environment left me feeling dissatisfied and frustrated. I hope that Outback Steakhouse takes this review as an opportunity for improvement and emphasizes the importance of customer service and consistency across all their establishments.