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Feedback gevenBeautiful beer garden in good cozy location near the Flüsschen Aa. I just drank a wheat, but I like to come back!
I visited the beer garden on 24.09.2011 with a friend. We had a place on a table and were also seen by the waiter. Nevertheless, it felt eternity until he came to us. We ordered a coffee and a Cappucino, where we were told that there is only coffee in the outside or in the pot. I was wondering what this is a strange offer. The coffee tasted good to my friend, the Cappucino was pretty bad from the taste. When we wanted to pay, the waiter was not out for at least 10 minutes, although some other guests were sitting there. Then we told him we wanted to pay and wait for the bill at least 10 minutes. The service looks different in my eyes.
The customer is king, usually in every good restaurant... but not here. On the occasion of a family celebration, we have reserved a hall for up to 30 people with two months in advance. Admittedly, the first impression was optimal: nice reception, accommodating operation, etc. The reservation was accepted, but we did not get a copy of what we did not think about in the good first impression. One week before the celebration, we personally confirmed the number of persons. Luckily, because now it was said that the hall we reserved was relocated to another person, by the way, a friend of the house and an employee of the nearby museum, without telling us about it before. The fact that the rebooking was made for the above-mentioned reasons has not been concealed to us first, because, according to the managing director, it is assumed that we as customers would not mind being relocated to the countersector. In a later discussion with the managing director, who unfortunately did not act as such, he was very unrestrained and did not want to show us the reservation we made and held by his employee and he claimed that it was never received. After the reservation was canceled on our part and we demanded a proof for it, the managing director moved furiously and very loudly from it, came with the reservation (apparently there was one! back to which he wrote Storno, tearing it in the air, collecting all the pussies meticulously and pulled away. By the way, all in front of the other customers. Even NIE, we were treated in this way in a restaurant that also allegedly holds so much of it. If you are looking for a restaurant that treats the customer as such and that you can rely on, you should leave your fingers here in this case, even if the food is supposed to be good. Dipl.-Ing. Boguslaw Wrzos P.S. Many thanks to SCHLOSS DIEPENBROCK, which in our case are very short-term, impeccable and very friendly.
The visit to Bocholter Schiffchen has not fulfilled our expectations. We sat with several people in the beer garden, ate and drank. The choice of the card was different from the people. I personally didn't like the map because I had difficulty finding something really appealing. The food was delivered in no time. I'm very disturbed. Tastefully the food was good. At Dessert all guests had their dessert, but one was not brought at all. After a short waiting period, we addressed the waitress. This one was forgotten. The price of this ice cup was okay. Something can always go wrong, but then the operation should explain. However, this had no nice word for us throughout the visit. She also dropped the dishes several times. Kindness and courtesy was not one of their strengths. I got my food very low from the crowd. The coronation was then for me: I go on the map of Dessert Men's Cream. I was very happy about it. The Westphalian recipe of a men's cream had not to do with this dessert. It tasted only after vanilla pudding, cream and chocolate. The rum was clearly missing here. The toilets were clean, the dispenser for the disposable towels was empty. A restaurant must not allow this if it wants to experience satisfied guests. Too bad it was the first and last visit for us.
The customer is king, usually in every good restaurant, but not here. On the occasion of a family celebration we have reserved a hall for up to 30 people with two months in advance. Although the first impression was optimal: beautiful reception, recording operation etc. The reservation was accepted, but we did not get a copy of what we did not consider in the good first impression. One week before the celebration we personally confirmed the number of persons. Luckily, because now it was said that the hall we reserved was transferred to another person, by the way a friend of the house and an employee of the nearby museum, without telling us about it before. The fact that the rebooking was carried out for the above reasons was not initially concealed, as according to the managing directors, it is assumed that we as customers would not think of being transferred to the countersector. In a later discussion with the managing director, who unfortunately did not act as such, he was very restless and did not want to show us the reservations that we made and held by his employee, and he claimed that it had never been received. After the reservation was cancelled on our site and we demanded proof of it, the managing director moved furiously and very loudly from him, came with the reservation ( apparently there was one! back to which he wrote Storno, tears it in the air, collects all **** carefully and pulled away. By the way, everything in front of the other customers. Even NIE, we were treated in this way in a restaurant that also allegedly holds so much of it. If you are looking for a restaurant that treats the customer as such and that you can rely on, you should leave your fingers here in this case, even if the food is to be good. Dipl.-Ing. Boguslaw Wrzos P.S. Many thanks SCHLOSS DIEPENBROCK, which in our case are very short-term, impeccable and very friendly.