Mash's Wing Ranch - Bolton

Me and my boyfriend ordered £23 worth of food and first of all it took 2 hours they kept saying be patient and kept saying another five minutes when we kept ringing and then kept changing the time on the app it started with 11pm then moved upto 1am like at this point we both just wanted to go Bed we tried to cancel and they refused to cancel so we waited another 40 minutes for it when we rang up it said it was delivered and some guy came out At the point I was very mad as the takeaway man must have just gave someone a free takeaway so I rang them they refused to give me a refund and they was so rude down the phone I was begging them nearly crying and they hung up on me and kept putting down the phone when I tried to Ring back luckily there was this very helpful Nice man who cancelled the order and gave me a refund back from Uber eats and Money came straight away it’s not even that we was starving just wasted away when we could have ate like No one as much as them makes my blood boil so bad!!!!

I ordered from here via Uber at 18.40 and was told food would be with me at 19.25 my food finally left the take away at 19.50 and when i received it it was freezing and not edible i contacted the take away who said as i had ordered through Uber they could do nothing my partner took all the food back to them and explained what had happened still nobody would do anything they then said are food had been waiting twenty minutes to be collected surely as a catering establishment they should then know that this food is not going to be any good to consume i spent £29 on this delivery and as a courtesy gesture im pretty sure they could have replaced our food absolutely disgusted at there lack of customer service

Me and my partner were having a movie night and wanted to order a takeaway. My partner has had food from Mashes before; however, I hadn't but heard good reviews from friends. We ordered around 8:00pm and the delivery service was really quick. My partner ordered a wrap and chips and I ordered the nachos. My partner really enjoyed his food and I enjoyed mine. I felt the food prices were a little steep, seeing as I only ordered nachos. I was surprised about a delivery charge of £2.50 when the takeaway is literally 5 minutes in the car to my partners house.

No hygiene. Staff on till handling money then don't clean hands as they use their hands to pick lettece and cheese slices and the bread. food oily even though theres a sign saying drain the fries. Chicken fillet had so many red markings inside and this was a clear sign of bad quality fillet chicken. The actual owner is probably unaware of the poor practices here and should be with so many negative reports. 2nd visit and final visit. I have nothing to gain in saying, but if you want a decent chicken burger stick to KFC or Roosters in Bolton. This place is just unfriendly and staff dont give a S !!

I do not recommend ordering the chicken from this restaurant as it is always undercooked. I was disappointed because this place is not inexpensive. I will not be ordering from here again. I wouldn't be surprised if the chicken still had feathers sticking out of the box.