Jersey Mike's Subs - Boone

We were on the road on the 4th of July, and sadly, this is the worst Jersey Mike's I've ever been in. The quality (awful looking lettuce and other veggies, stale bread, etc. and value (not much of a sandwich for the money were severely lacking. The person greeting and taking orders was friendly and welcoming, but she needs help. I expect more from Jersey Mikes.

The #8 and #56 are off the chain delicious. Made fresh when you order. The employees were super friendly

The food might be good but the guy on the phone sounded like he hated his job, life, and just people…so we didn’t order!!!

The food was okay definitely nothing special, The bread was kind of hard but they was busy, So maybe I will try again another day.

I had a very unpleasant experience at this Boone location. I have been eating their subs for years all over the USA. The place was a mess, dirty tables, no trash bag in trash can, ice maker not working so no cold drinks. I have been here many times before but this was a bit of a shocker. I always order the Giant Veggie sub and its always been good. This one was a shell of all the others, it was very light on all the ingredients, even the cheeses were so thin you could read a newspaper thru it! I point this out to what I believe is the assistant manager and this person did not seem to care and I was just a complainer. This person promptly told me that thy were trained at corporate and knew how to make subs. When I pointed out that I was comparing this one to all the others over all the years this person told me they must of been over loading the subs since this person knew it all. I stayed calm, did not raise my voice and never cussed of course, my wife was close by and could hear it all. This person said I could give you a free drink (remember no ice! or a few cookie . I paid over $17 for a sandwich and chips ad always thought it worth it until now. I once again told them that this was a horrible way to treat a long time customer and a horrible way to handle customer service. At least they could of offered to make it again properly but they actually asked me to leave. I was glad to but very disappointed. I will never go back to this location. Sadly it seems that this Jersey Mikes is heading in a downhill direction and I sure hope their assistant manager gets retrained or replaced. I also hope this chain does not follow the road of so many other chains as they grow and grow. Prices go up, quality goes down and customer service becomes a thing of the past. UPDATE: I was called back from corporate within 24 hours. We had a pleasant, professional, constructive conversation. This person addressed my very unpleasant experience at the store in Boone, apologized and let me know what she did to address the issues at the store and regional levels. Every store and employee has a bad day . We will chalk it up at that....