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Feedback gevenI bought a combi oven, it was delivered really quickly. I opened it up and there was a scratch on the stainless steel in the most visible place. The front part has abrasions and roughness from the press. Appearance 3. If you push it, you can cut your hands. For a month now they have been fooling around, saying that we contacted the plant, this is how it should be. Maybe I’m just “lucky”, but I won’t buy anything from them again.
I purchased a pizza press, delivered it under warranty, the service center was on hand, His Majesty the director himself received the goods at the warehouse 1) they did not issue papers confirming the acceptance of the goods for service repairs 2) managers need to call themselves every day to find out what’s going on 3) when your nerves cannot stand being ignored by managers and you write that you will write a statement, the director answers and begins to do everything so that the client understands that he is “wrong” I came across this company by accident and I highly recommend not working with them. 1) managers don’t bother with equipment 2) if something breaks, even if they fix it, it will be with spare parts purchased from somewhere unknown 3) company policy “customer sucker”
A wide range of equipment, affordable prices and service made a good impression. I recommend!
Super company, this is not the first time I order and everything I need is always in stock, delivered promptly. I recommend
I express my gratitude to the manager Irina for her sensitive attitude to the customer’s needs, professional approach not only in the selection of equipment, but also in solving non-standard problems. (Blender JAU BL-1500) We are happy with the purchase, Thank you very much.