Kestra - Boston

It’s in the Omni hotel first off. Didn’t realize that. Had a 930 reservation and when we arrived we stood at the host station for 10 minutes watching employees and the bartenders completely ignore us standing there. Finally another party who was also waiting with us when up to the bar and the bartender was like “oh yeah it’s seat yourself you have to order at the bar”. Would’ve been nice if they at the very least took the sign down that said “wait here to be seated”. When I said I had a reservation, we were directed, by pointing, to a table in the back by the bartender. We finally sit down around 945, and no sooner do we place our drink order they call last round. Absolutely unacceptable on New Year’s Eve. Not to mention our tab was $80 for two drinks (which were some of the worst I’ve had in the city), a salad, and a falafel wrap. The only thing that made our experience better was our waiter was super nice and made conversation, and to his defense he was manning all the tables alone. Would not recommend unless maybe it’s the only place you can get in on last minute and settle for mediocre

Service was very poor. Took awhile to be seated for our reservation, took get menus and water, to have our order taken, to get our drinks made, and to get the check despite the restaurant not being overly busy. Didn’t seem like we had a waiter, even though we were seated at a table. Food was okay. Nothing to write home about.

The food was amazing unique. The service was great.

Long time waiting to place our order. The place seemed understaffed

Food was just so-so. The place was very short-staffed; although we had a reservation, and a sign upon entry said wait to be seated, it turned out there was no hostess on duty that night, and after waiting several minutes we had to flag the bartender for assistance. Our server, however was fantastic. we never felt ignored even though she was the only server on. The salmon dish was overcooked and not very flavorful. The lumache was boring and too rich, with no flavor of the pancetta or black pepper, just a cloying, heavy vodka sauce that seemed to have too much dairy in it. If staying at the Omni another time, I 'd try the breakfast at Kestra, but wouldn 't go back for dinner.