Rakkan Ramen - Boulder

We were seated at a table, but had to move when a larger party arrived. The new table was directly under the AC in the center of the room, so we requested to be seated elsewhere. Unfortunately, we were denied as they expected to get busy. Disappointingly, we decided to leave. It's a shame because their menu seemed appealing. Perhaps they could benefit from improved customer service training.

I ordered the karaage chicken and the spicy creamy ramen. The chicken was hot and delicious, although a few pieces were oddly cold. It was tender, juicy, and flavorful. As for the ramen, the noodles were undercooked and stiff, and the egg was cold (plus, only half an egg was included, which was disappointing). The pork was tasty but seemed to be burnt from being blow torched, giving it a bitter taste. The broth, on the other hand, was deliciously rich and creamy. The restaurant had a great atmosphere and the front of house staff were kind and attentive.

My husband is still raving about the ramen at this restaurant hours after our visit. He is very particular about his ramen because he is from Japan. Despite the fact that Rakkan does not serve his favorite tonkotsu ramen, he is eager to return. We all enjoyed our meals, including our three-year-old who said "I liked the soup!" My husband had the Pearl (shio), I had the Garnet (miso), and our child had the children's meal which was the Amber (shoyu ramen. The service was quick, the food was hot and delicious, and the prices were reasonable. We will definitely be returning when we are in Boulder.

Tried the spicy creamy ramen and thought the broth was excellent. Not very spicy so I added extra chili oil. The noodles, mushrooms, and tofu were just okay. Overall, I'd be interested in returning and trying other options. Updated from previous review on 2023-09-10

We dined at this restaurant these days, terrible service, when we asked the waitress if the dish was glutenfree, she didn't seem to understand and had earphones on, I've never seen a waiter in any restaurant Talking to their guests with earphones, and she spoke in a very low voice, we had to struggle to hear what she was saying, and we couldn't understand what she said, finally, after we took a long time to order, She managed to screw up our meal, we ordered a vegetarian garnet Veg but she gave us a normal garnet with meat, ok, it's ok, when we tried to shout her, she was in The front desk was listening to music on their mobile phone, obviously didn't notice us, we had to go to another male waiter to solve our problem, obviously, during our meal, I noticed the waitress picked her nose with her hand, this Seems to have complained about this in the last review, but still they haven't made a change, and our water glasses were full, but the waitress seemed keen to add a drop of water to all guests' water glasses, so weird reminding: If you want to dine in this restaurant, then you need to deal with bad service, and a waitress who can't understand English, even plays phone with earphones during working hours and ignores customers,