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On Friday I called in and ordered and picked up soup. The staff was great, soup delicious VERY pricey. $12/qt. On Sunday, I tried calling 6 times. A man answered and hung up on me 6 times, screaming “just come in”, and wouldn’t take my order. I was attempting to order and pay for someone else to pick up the order, who was more local to them, and I could not get my order placed. I went to a different venue for the order and paid almost half of the price. The rudeness was disgusting!!!
Ordered in the past and it was ok. Today not so much. Forgot half my order and when I asked what they would do…??? Dead silence. After prodding they said they would refund me but I ordered what I needed…now I’m outta luck. Not very good customer service.
Hands down the best Rachel deli sandwich, latkes and matza ball soup I’ve ever eaten. The staff is friendly and efficient and their bakery goods are excellent.
Had the Famous Sloppy Joe which has corn beef and pastrami. Very tasty and service was great. This sandwich cost $20.... The only thing I had a problem with. After adding a credit card convenience fee, tax, 2 of these sandwiches will run you about $47, and that's with no drink, just water. Again, the food is great and you can tell the love being poured in their foods, just overpriced... Sept 2023... I recommend going and trying their food.