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Feedback gevenI stayed here for 2 days and must admit that while the lobby is nice and the pool area/grounds look great, the rooms themselves leave a lot to be desired. I am a Marriott rewards member and I 've stayed at Marriot hotels MANY times over the years. The decor in the rooms seemed dated. The first room I was given had some weird odor in the bathroom and they didn 't offer to move me. They sent some guy who poured some freshener around and said, I don 't smell anything. I moved to a new room the next day that seemed to be somewhat better.MARRIOTT beds are usually awesome but these were not overall the location and stuff outside the room are better than the rooms themselves. Also, the rate wasn 't bad if that matters. I wouldn 't say it 's horrible. I would only say my expectations for Marriott were a little higher than this.
My second time at this hotel. a bit tricky to find on first go around, parking can be a bit challenging as it shares the lot with other businesses. If parking was better, I would have given the hotel 5 stars. Room updated, clean and bed very comfortable. Only other negative for me was that housekeeping not an option for me as I was only there 3 nights, I do prefer daily housekeeping. Staff polite and helpful.
The place needs a little more maintenance balcony was pretty rough kinda moldy bathroom had some rough spots in it see pictures all the pillows from the couch were stuffed behind the couch , but guess since we were using points to pay for the room #315 it's what we got the rest of the room was pretty clean. We have stayed here before and it was better. And on top of it all on a stormy Saturday night the Bistro and bar were closed......
I sent 15 days at the courtyard by Marriott 5/16-5/31/23) and was very satisfied with ALL of the employees. Since I 'm relying on the use of 2 canes to walk, they made sure my stay was satisfying. There 's 1 particular person that stood out the most. His name is Alex. front desk agent) Since I didn 't bring a plug to charge my phone, Alex offered me his personal phone adapter till I was able to purchase one for myself. Thank you Alex.
Needs a serious refresh. Dingy and the rooms and common area decor/carpets are a blast from the past. As a former Marriott employee and current frequent traveler, it's very disappointing to see how far the Marriott standards have fallen.As a result, Marriott does not get all of my lodging business as they used to and I will continue to phase them out as until my rewards points are depleted.