Hero Certified Burgers - Bradford

I eat at hero burger all the time... In Toronto I have date. At this one twice and twice I have gotten sick and now I know why... The burgers are no refrigerated.....I know ....huh?... This is dangerous bacteria and microbes will grow at certain temperatures.How do I know this? They leave the kitchen door open when you goto the washroom whereThe washroom doors are left open so the washroom and food cross contaminate....Yikes.The burgers are dry, the fries are cold. Everything is over priced. I came in and the owner John made a comment why I do not visit more often. WhenI told him my concerns he got rude and offensive. Last October I noticed when I went by to goto another restaurant they had a conditional pass. From the health department...looks like someone reported them.Feel free to go there but you have been warned!!! I do mind pay for a quality product but I do not pay for it to make me sick.

Good burgers, but too expensive for a "burger". Food quality was good. Service was more than acceptable. Just not a fan of the gourmet burger segment in general.

We went on Customer Appreciation Day. We arrived and walked right up to the counter and ordered. One other person was waiting for their order. Took about 10 minutes for our order to come out. By the time we left, the line up was out the door. For a busy night, they only had one person on cash and two people cooking. One person looked inexperienced. Ordering was taking so long that people were leaving without ordering. Our burgers, fries, sweet potato fries and onion rings were very good.

We enjoyed the burgers but the big hit was the pop machine! They allowed the kids to sample all the different flavours! It kept them busy and happily eating! Very generous portions also! Fresh and delicious! Good value and a family place!

We have visited Hero in Bradford a number of times and are always greeted by a friendly staff. It does take a few minutes longer than other burger places to receive your order but you can't rush perfection! A generous selection of condiments is available free of charge as well as add on options. We can't say enough that the food is great but the staff makes the difference here from start to finish. Give it a try!