Bunch of Grapes - Bradford-on-Avon

Excellent restaurant in all aspects. Service: Dine in Meal type: Lunch Price per person: £80–90 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Crab Salad

Had a little work christmas party here and the food was great. really good quality and standard of food. good portions too. however, the staff at the bar created a table bill for drinks and when we went down to the bar, they insisted that we cannot pay for our drink separately from our table bill. this in turn created a large drink bill where they put a 20% service charge on top of all the drinks. the drinks took very long, some were forgotten and service was slow. the staff didnt seem like they knew how to handle large group bills as well. we had booked this a month beforehand and didnt seem prepared at all. when some of my colleagues tried to take off the OPTIONAL service charge, they argued that it couldn't be taken off. would go there again for food but wouldn't have high expectations for the service. Service: Dine in Meal type: Dinner Price per person: £30–40 Food: 5 Service: 2 Atmosphere: 3

Food was good but asking a Service charge of £6 for each person on a christmas meal pre-ordered of more than 10 persons not right, especially for a service just meeting expectations £6/pers (so min £60) was a rip off for the service ! Food: 5 Service: 2 Atmosphere: 3

Perfect place to have typical English dishes as fish and chips or Chicken woodland mushroom pie. Great customer care. Service: Dine in Meal type: Lunch Price per person: £90–100 Food: 5 Service: 5 Atmosphere: 5

Service was really bad, we had a reservation for 2:45 which was not ready and we were asked to go for a walk and return in 15 minutes. When we returned (soaking wet) they offered us another table which we declined because it was right next to the door in the cafe area and not what we originally booked. I am not throwing away my money on this. Even more disappointed because we have come here before and the service was actually good. Would not recommend anymore. Service: 1