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Feedback gevenWas here today with the lovely Ursula and some of our grandchildren Service is super, staff are so friendly and helpful The food is great. I had chicken thighs with hot piri piri sauce and it was divine. The family had a variety of other dishes and it was all excellent. The bottomless drinks are great value. Highly recommended
First of all, the place looks like it's only halfway ready to receive customers. There is no decoration on the walls, they are still looking for a whole lot of staff.... The waitress was drunk, and it is not the first time, as we learnt from the next door restaurant customers where we went to get dessert since the food was so absolutely desgustang. When she/they/them/it served our dishes, it’s thumb was dipped right into the sauce, very gross. She didn't even know what she was serving us and called out the wrong dish name. Then as we were done and the plates had been cleared, she tried to serve us plates again. We told her it was for the table next to us, we had already eaten (there were 3 busy tables at the restaurant FYI). She then came back and said she'd be back with menus, so we told her, again, we had already eaten. They have no drinks/wine list (too halalified for those silly p4k1s), their register cannot split bills, they don't have an item in their register for wine so they charge you for a martini.... All little things that are just indications that they are not ready to be open. And you know what, all these things would be ok if the food was delicious, but it's not. We had 2 peri peri chickens and 2 chicken burgers. The food is as good as frozen food from Aldi , except each plate costs around £17! My chicken did not even have sauce! Have you ever seen a chicken without sauce, aside from a white peoples one??!!! Anyway, I was so excited to have a new chicken place in the neighborhood but i won't be going back anytime soon. I am not sure how long they will survive, everything is terrible there. Tobah.
After a 12 hour stint of filming for an upcoming series we needed good food and fast!! As a Nando’s ‘virgin’ my friends and cast suggested we try the one here in Bradford. We were met by ‘Bali’ who was smiley and so welcoming the second we walked in the door. She took the time out of her day to go around tables making sure everybody was ok with there food and also having a friendly chat, it’s ladies like this that make dining experiences all the better. For this reason alone we we would return, the food was great too.
Ismail was lovely and warm. He came over and spoke to me and my bf twice. The resteraunt was quite busy but we were seated quickly. The food was served incredibly swiftly as well.
Went with two friends for a get together. Firstly, we were told if we wanted to order food at the desk, we had to pay cash (which none of us had! . If we wanted to pay by card, we had to scan a QR code on the table and order online. We did all that and much of what we wanted was not available no sparkling water; no wraps; no facility to choose pita as an option for the Sunset Burger, despite the menu saying we could. Having ordered, we sat back to wait for our food; after 30 minutes, I went to the pass to ask for it because it had not been delivered, but others who came after us were getting their food. As soon as I asked for it, our food was brought to the table how long had it been ready? We don't know, but one of my friends had ordered a half chicken with fries and when it arrived it was COLD! Not lukewarm, COLD. I ordered Portobello Mushroom Halloumi Pita and there were no mushrooms in it. The manageress tried to tell me that mushrooms shrink on the hotplate, but a portobello mushroom is the size of a small plate and they don't shrink so much that you can't even see them!! Although we were offered a refund for our non sparkling water, and we were offered unlimited tap water instead, the whole meal was a disappointment. The manageress tried to compensate us with free brownies but that wasn't the point! In the end she gave us a box of 2 brownies to share (I didn't want one but my two friends accepted . However, they were both in one box and my friends both live in opposite directions from one another, so quite how they managed to share the brownies I don't know!! Nando's Bradford Leisure Exchange you need to get your act together! This just isn't good enough. The food we eventually got tasted fine but the service was slack and it is beyond poor that you can't get a wrap or a sparkling water it's not rocket science, it's what you're in business for! We won't be coming back but I hope you can do better in the future for everyone else.