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Feedback gevenMy husband has been buying fish chips from this establishment for years. I have noticed, possibly this last year, that the chips are hard and not very hot. I would venture to suggest that they are cooked earlier and then left in the warming area until customers arrive. This may not be the reason but I can't think that freshly cooked chips would be this way. On the plus side, the fish and batter is great.
Since this shop has changed to Johns they do things slightly differently they now double fry their chips, which makes them nice and crispy. The Kebab has also improved, meat tastes better and portion size is really good. I think some peoples reviews may be bias because previous owner was there some time and built up relationships. would defiantly recommend
Ordered cod and chips , found the batter very thin and not crispy and was wrapped in some paper that all the batter stuck to , very disappointed, will not be returning
What has gone wrong at Henley's? It's changed its name to John's of Braintree but the quality and service has dropped off drastically. We've been using this chippy for 20 years and it's always been fantastic, great options and cooked quickly to order ... Even on a Friday evening. But tonight I waited 25 minutes for a kids fish and chips and a pie and chips. That's not fast food. They have changed head fryer and old quick system has gone. Chips are fried differently and tasted awful. The order was messed up and they offered a large fish as a goodwill gesture but that defeats the object of a kids fish and chips. Something's gone very wrong at what used to be Braintree's best chippy. Sadly, after all these years, I will be going elsewhere from now on.
Best chip shop in Braintree but have had better, slightly annoyed at the fact I Paid £3.40 for a portion of under cooked chips