Red Lobster Brampton

Our server Mark was animated and so friendly. We really enjoyed our outing.

My girlfriend and I went on a Thursday night, and got the Thursday night special. Everything were over salty. Service was standard.

The entire dinner out was terrible from the beginning. The service was incredibly slow, one of our drinks was wrong, we never got our refill of bread. Then when our food arrived I was given the completely wrong order. The waiter brought it back to the kitchen and immediately brought out my order so we assumed he just picked up the wrong plate. However, when given our bill (20 minutes after asking for it) I was charged for the incorrect order that was $40.99 instead of my $26.99 plate. Half of the bill had already been paid when we realized the issue. The waiter needed the manager to rectify the issue. After waiting 15-20 more minutes the manager returned with a new bill and total, but it included the tip that had been left on the first half. I am not paying half a total that includes the tip. I explained this to them and off they went again. This time I had to get up and find them because I was not waiting any longer. The manager tried to give me the original bill back and said “it’s simple you just pay half of this”. I explained again the issue was not with splitting the bill in half. The issue was the incorrect items on the bill that made the total a lot more than what it should have been. Finally after more than 45 minutes of waiting the waiter told us just to leave and not worry about the other half of the bill. I thought that was a great solution for our inconvenience, but it should have never taken that long and no one even apologized once for the issues. I will not be returning. This location is very outdated and the service and food has gone very down in quality. You can get much better seafood for the same if not cheaper at higher end restaurants.

Very high value, food was good, unlimited shrimp was great

Suzziane was really good.. Love the way she served us