Royal India Sweets & Restaurant

I visited this place about weeks back and the food was excellent. Authentic Indian food at a more than reasonable price especially the buffet. It had chicken, mutton and paneer dishes. The place is small but quaint, however the buffet counter...is clustered. I was extremely happy with the quality and taste of the food served. However there was one thing which put me off and I just wasn't able to ignore it. I served myself the food from the buffet counter sat down and started eating with my hand. After a few minutes the waitress walked up to the table, placed a spoon and a napkin beside my plate and said Please eat with the spoon, not with hand I didn't think much of it then, I mean every establishment has it's own rules so I went ahead, washed my hands and started eating with the spoon. I soon noticed the other people eating naans (A type of Indian bread) with their hands were not asked to do the same. In fact it's quite impossible to eat naan with cutlery. Now I wondered why I was asked not to eat only rice using my hand. As my sister and I were about to pay leave my sister asked the waitress why exactly we were asked not to eat using our hands especially considering its an Indian restaurant and eating with hands is the traditional South Indian way of eating. The waitress told us that in the past other North Indian customers have complained about South Indian customers eating with their hands stating that it made them uncomfortable. I can't help but feel that I was treated in a racist way. Even if their instruction (no request) came from a purely customer service perspective, I can't help but feel like, at the very least they propagated their North Indian (as stated by the waitress) customers' racism on to the others who eat by using hand (Typically South Indian) This has been bothering me so much that even weeks after visit to the restaurant, it's lingering in my mind and led me to write this review

Initially went for buffet a few months ago and now visit at least once a week. Had food catered from them as well. Great service. Friendly staff. Ample choices on their buffet. The catering was superb. You CANNOT make food at home for what we...had paid for the catering. Every detail was taken care of and the food was made to order, to our specification. I WOULD RECOMMEND THEM HIGHLY.

We went for chana bhatura almost burnt and customer service so poor when I complaint the employee she was so rude even she did not want to listen and left in side the cooking area. I buy some sweet very disappointed.

We came here for some Indian food we've been craving, and we weren't disappointed. The buffet was full, they didn't skimp on anything. Lots of paneer, lots of lamb. The bathroom was very clean! All you can eat, and boy, we ate. I got a...to go container for later. Only per person! If we're back in Brampton we'll stop here again, for sure!

Just an average place. The sweets are good but dont look fresh. The snacks are good as well. You can stop by for a snack if you are too hungry and just passing by from there.