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Feedback gevenOrders from here are always confused. I always miss either sauce packages, not always heavy sauce added when asked to get the wrong wing flavor, or to melt the drinks. Fortunately, I love Zaxby's food or I would never go back here. Now I always have to sit and check all my food before you drive thru and never order here on DoorDash because you always lack something.
The dining room is closed. I'm going to my office for dinner. I say I can only place 2 commands and they suggest that I place the rest of my orders on the app and bring them out. I park in a room, but the app doesn't work. I'll call and ask the manager Drew for help and he tells me I'll be back in the drive thru (10 cars long again). What a joke.
Zaxby is in Braselton Georgia Highway 53 is one of the most popular is from now on in Braselton the food tasty there is just a big problem of drive-thru head over 30 car supported just to make an order and I'm sorry to say I have chased the grilled cheese Texas Toast Sandwich I didn't get it really bad this night or people was cussing out of the way so that I'm fed
It hasn't been good lately. Also very disappointed to see window workers do not wear masks and lean near customer vehicles. Seems like a great way to spread COVID, not a good way to protect customers.
Best customer service ever! From Audrey in the drive through to Roberto at the window, service was amazing.