Creamistry - Brea

Made to order icecream that's made with Liquid Nitrogen. I got the Rocky Road. This was my 1st time here and the clerk suggested Rocky Road from the favorites menu. Not going to lie...it took about 15 minutes for our 2 orders to be made. There were about 4 orders in front of us. It's very labor intensive from what I witnessed. The 3 clerks behind the counter worked well as a team. One would create the ice cream and pass it to another clerk that would complete the process then the last would serve it up and decorate your order. They all worked well together. Our 2 Regular orders (small) came out to roughly $14 including tax. Can't come here during lunch break when it's busy. We probably won't be coming here again but it was fun to watch and try Creamistry.

I love it!!!! It was an unique experience! Ice cream whipped in front of you. Very creamy and tasty!

I visited this place two days ago and ordered a small pistachio ice cream and a small pecan praline. It took a while to receive our order, which wasn't a major issue since I understand that good things take time. However, my husband, who is a big fan of Creamistry's pistachio, took a bite and immediately found it off. It seemed they had added an excessive amount of pistachios, and the staff member didn't seem to care. My husband tried to explain that he had enjoyed this flavor numerous times and that this batch didn’t taste right, while I also noted it looked unappealing—very gooey and slimy instead of creamy, and a dark green color. Unfortunately, the staff member never asked if he wanted to try something else. Despite his efforts to like it, he couldn’t finish it, so I requested the staff to take a look at it. Finally, she offered a replacement. We ended up waiting quite a while as they prioritized orders ahead of us, and then the worker mistakenly mixed up our order with someone else’s, further extending our wait time. Overall, this was the worst experience we've had at Creamistry. The pecan praline was still delicious, which is the only reason I’m giving this review two stars.

In our previous visits, we had high hopes for Creamistry, but the last two experiences have been discouraging. The brownie bites were tough and hard to chew, and the ice cream itself tasted off, as if it were just a blend of sugars and chocolate. While I understand they are overpriced, we were willing to overlook that when their ice cream was exceptional. I think I'll hold off for a while before trying again.

This restaurant is always spotless! The staff is kind and friendly, and the service is incredibly fast; they really put in the effort! Every visit has been a pleasant experience. I love knowing I can always rely on a clean and enjoyable atmosphere!