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Feedback gevenAfter being a loyal customer of Hong Kong City in Dereham for years, I was extremely disappointed with the service I received on 26/11/22. I ordered a takeaway and was quoted an hour to an hour and a half wait time, which I understood given how busy they were. However, after two hours had passed, my meal still hadn't arrived. When I called to check on the status, I was told it would be another twenty minutes. After another half an hour with no meal, I called again and was informed that my order was third in line to be cooked. We ultimately decided to cancel our order. It was a frustrating experience, made worse by the fact that there was no apology given. I will not be returning to this restaurant again.
Don't let the exterior of this restaurant deter you. The food here is excellent and the portions are huge. I ordered my usual dishes that I eat at home, but they were enough for two meals. If I lived nearby, I would definitely be twice my current size!
Absolutely excellent food, good portion size and very well spiced, Bang on! We’d use it every time, the only reason we don’t is that they don’t accept card payments, only cash. I never use cash these days, all my spends are on switch. Reckon they are losing trade, they’ve certainly lost mine!
Have tried other takeaways but always end up back at Hong Kong City always delicious hot fresh food so highly recommended
Great service fine food quick delivery service best in town lovely staff and great portions the curry is lovely to
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