Mac's Plaice - Brightlingsea

Service: Take out Meal type: Dinner Price per person: £1–10 Food: 5 Service: 5

Nice food. Staff could do with some customer service/phone manor training however. Answered the phone and started talking to someone else and hung up, then once we rang back and asked for the order to be ASAP, no time given just “ok” and hung up again. Service: Take out Meal type: Lunch Food: 3 Service: 1

Sadly, this second time I have ordered here, I gave the business a second chance, as no one gets it right all of the time. I ordered chips, dry and luke warm, chicken and mushroom pie, the pie lid was almost black in colour and all dried up, filling inside 4/5 small chunks of meat left in a dried up sauce. Curry sauce very dark, salty, and not the taste of curry sauce I've had!!!. Kebab came with no salad, or chilli sauce and mayonnaise. Well, I've never had a dry kebab without salad and sauce, I honestly mean never!!! That is standard and the way real kebab is eaten!!!. I have truly written an honest review. No disrespect meant to the owner, just honest feedback. The majority of your good reviews are based around the fish and chips. Please take note of these comments. Put salad and sauce in your kebabs, your orders will increase!! And please don't reheat and over cook food. By the way, it cost £22 delivery for doner kebab, no salad or sauce, overcooked dried chicken pie, dry reheated chips and some kind of salty curry sauce. Sorry, you have lost my custom. I did give you second chance!!

Stopped here on a bit of a whim and so glad we did. The staff were so lovely and attentive, they really went the extra mile. The food was delicious and the prices very reasonable. We couldn't fault it. Food: 5 Service: 5 Atmosphere: 5

It was a lovely place the portions were huge even though we only had regular not large. Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Medium Cod and Chips