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Feedback gevenGreat! All you can eat buffet, reasonably priced. Plenty of choice, food hot and refreshed frequently. Lots of salady bits as well as cooked sides. Staff welcoming, place very clean and we didn't feel rushed. It's a yes from us.
Went for a meal earlier tonight. Great food. Topped up all the time! Great staff! Friendly and attentive when needed Great value !
Really poor customer experience. We had just arrived to the city for a few days break, and after a long drive, and starting to explore the city, it was great to sit and have some food and a drink. Did not realise the customer experience would be so bad. Not given a menu after entering and being seated...had to ask for one after 5 minutes Gave a drinks order....never received it Asked another member of staff if we help ourselves to drinks from the cabinet was told no it will arrive to our table Gave a drinks order again to another member of staff ........ by now it was towards the end of our eating and we were nearly full. 40 minutes after entering. Outcome=no drinks (Whilst the above was going on the staff were pandering to their grown children seated at the back of the restaurant eating/drinking) Some people were seated and had no cutlery and they had to get up and squirrel them from another table. On the plus the food was good. Left feeling like they couldn't care less.
Terrible value for money in general. Small tray of meat for entire evening never replaced. Customer service experience is awful especially if you become a regular customer. My experience as an ex regular customer is that i do feel badly treated and some staff became rude or ignore simple questions or requests which I can no longer tolerate. Vegetables ok but the rest poor quality especially the pizzas. Shame this is one of the few buffet restaurant in Brighton but to me this is the worst unfortunately. As a buffet enthusiast I’ll never come here again. I only came her if the other buffet places are closed but there is only so much bad customer service and poor quality food I can take so I’ll settle for fast food instead
On visits to Brighton we often visit this restaurant and have always been impressed with the friendly service and excellent choices of food. The ‘all you can eat’ offer is one of the best of its kind anywhere and I recommend this establishment unreservedly.