Pinocchio's - Brighton

Absolutely the worst catering and service experience we have EVER encountered! All food items were cold and must have been cooked offsite somewhere with no regard for maintaining heat in transport. Presentation was horrible and the gentleman setting up was rude and unbelievably unprofessional! This was a work party that turned from bad to incredibly worse when this server/operator had the nerve to sit down at the table of the host to call him out for apologizing to our group about the food. Went on to raise his voice and spill out al kinds of personal info. The situation was significant enough that a few of the guys in the party stood up to intervene if necessary. Everyone left stunned and disappointed.. as someone who has been in the industry, you never want to see someone fail but please save yourself from a horrible experience. I won’t even begin to go on about the bar experience because the gal just simply had no clue what she was doing.

Excellent food! They were short staffed but everything came out timely and we felt taken care of. Will 1000% be back.

We had a reservation for 7:30 on a Saturday night. We walked up at 7:20. There was a closed sign on the door. We went in and they said they were closed. We told them we had a reservation. They said we didn’t. We pointed to our name on their reservation book!!!. She seemed shocked. This place is horrendously bad. I would like to say this is the first time they have done this to us but I can say with complete certainly IT’S THE LAST TIME THEY WILL DO THIS TO US!!!

We chose Pinocchios for the catering for our wedding and we couldn’t be happier! Marilynn was amazing to work with and provided a stress free planning experience. If you are a DIY kinda bride like I was, Pinocchios is a great choice for your menu on your big day! She also provided the bar service and did all the set up and clean up. We were very impressed! We were able to worry about all the other wedding things that tend to come up last minute knowing that the food and drink details were being taken care of by an excellent and courteous staff. The food was delicious, the service was awesome, and Marilynn and Rob are simply amazing, down to earth people! I would highly recommend using them for your next event! A little shout as well to Alire Modern Bakehouse. Toni does the deserts at Pinocchios as well as wedding cakes. Soooooo yummy!

The owner was so rude to me and my group on homecoming night. We were all dressed up and the owner kept making stupid remarks just about everything. Everything else was great, the food, the waitress.