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Feedback gevenWent for a coffee and some breakfast, turns out this branch didn't have a kitchen. We had a couple coffees and some banana bread. The coffee was good, but not great. Banana bread was excellent.
Been coming here religiously but honestly the two new staff members are: Inattentive, foul mouthed and sloppy in everything except their overly nonchalant attitude No care about the coffee, no care about the service and honestly if I go in with a child and they use the language they use? I’ll jump the counter and cause a scene. Unacceptable and another new Flour Pot customer here
Went into Small Batch, Hove Station at 4.20 pm yesterday. I ordered a coffee as a dine-in customer. Was told that I would have to use a take away cup as they would be closing soon. I left but not before telling the cashier that I would have drunk my coffee within 10 minutes. Small Batch website indicates that they close at 5.00 pm. BTW there were no other customers. Anyway, I went down the road and gave another coffee shop my business.
Sadly, I got a terrible experience with this cafe. I bought a re-usable mug, and when I used it, the flavour was plastic. I tried twice more and the plastic flavour continued. I gently tried to get a refund, explaining the bad quality/problem of the product, and the answer was no . They offered me to get six cards to get six coffes (I am a tourist and I came to Brighton for this week, therefore, it is not an option) or beans of coffee (I defintely don 't have a coffe maker). I left the mug there and I only lost £9.50...
I popped in for a takeaway coffee, after waiting at the counter i was finally served after the member of staff had finished chatting to his colleague about his evening out! I ordered a latte and waited at the end of the counter the stench coming from the entrance of the toilets wafting up the stairs was horrendous, the coffee didn't taste much better either, shame as the place looks nice. much better coffee service available in the same area won't be going back.