Marks And Spencer - Bristol

Insensitive degrading and very rude staff working in lingerie which is an alrwady sensitive topic/area for most people. Won't be visiting again.

My deepest apologies again to the employee on the second floor who shortly delt with my nan today. She tries using her dementia diagnosis as an excuse for her bad manners unfortunately. You were so helpful in the short time you were helping us and I greatly appreciate your try. Hope this experience didn't affect you negatively and that you're feeling okay

Love M&S. always visit when The Mall. Frequently get tempted to buy something. Good quality products.

Had the most amazing experience in Cribbs Causeway Store today. I was in with my elderly parents, Mum and I in wheelchairs and Dad struggling around. We needed a new suit for Dad, and Teresa in your Men's department was an absolute superstar. Helped sort Dad with what he wanted, the whole works, shoes, tie, shirt, waist coat, jacket, trousers. Nothing was a bother and can't praise her highly enough. Her kindness and customer service and genuine care, my parents were blown away and have never experienced assistance like this. Also a shout out to the lady in the cafe who helped me organise hot drinks and cake for us all, and took items to the table for me. Well done Cribbs store, this is really amazing!

Marks and Spencer is one of the two flagship stores at the Mall, Cribbs Causeway, with the other being John Lewis. This spacious two-level shop offers a variety of items, including women's and men's clothing, furniture, housewares, and gift cards. Additionally, there's a food hall and two cafes on-site. However, be prepared for potential delays at the checkout due to long queues. Convenient parking is available right outside the entrance.