Panera Bread - Bristol

I had a terrible experience at this restaurant. The cashier was inexperienced and slow. The price for breakfast for two adults and two kids was exorbitant at sixty dollars. When I ordered a sandwich on a bagel and there were still two bagels left, the kitchen told me they were out, only to offer a different kind of bread ten minutes later. I received no refund and barely an apology. This has happened multiple times before and I am fed up. Something needs to change at this Panera location.

I ordered a pick 2 meal with a chicken sandwich and soup with bread. The chicken sandwich was small and the soup was very tiny, almost like a toddler's portion, served with a piece of French bread. It cost $24, which I found to be too expensive, especially with a $5 lemonade drink. I could have gotten a much larger meal elsewhere for the same price, and I was still hungry after finishing my small chicken sandwich and soup. It was a disappointing experience, and I won't be returning to this restaurant again.

I 've been coming to this Panera for close to 15 years. Sad to say it 's gone way downhill. There was hardly any customers, and a lot of workers, but I still had to wait 10 minutes to get waited on. They were out of mutliple items. I then waited almost 20minutes for my order to be made. Not sure if they chose to just take online orders ahead of mine but this was crazy; I almostleft. If that 's not enough, almost all the tables were covered in food crumbs and trash. Nasty. Disappointing. After no apologyfor the wait, the worker who handed me my soup asked me if I needed utensils for my food; ilI looked at her bewildered and said, um, it 's soup.. I think I 'll need a spoon for that...

I stopped in just to get a snack between appointments. There was a line. 4 people in front of me. It moved ok. The place was very busy and only one person taking orders. The cookie was good.

The price we pay should guarantee that no food items are missing during weekend hours, and that employees do not exhibit rude or distracted behavior. We all have bad days, but it's important to remain professional when serving customers. Panera used to be a last resort for me after they removed the Italian combo sandwich, which was their standout item. The only reason I continue to come back is for the broccoli cheddar soup.