Butler's Cafe - Bristol, City of

Didn't like the service at all staff has too much attitude and racist behaviour. Asked for a few extra trays which they didn't provide. Tried to talk to one staff and she completely ignored me as if I didn't exist!! Asked for two spoons and she gave me ice cream spoons (long ones) rather than the regular ones. She was behaving as if she was foing me a favour which she rather wouldn't do. Food was average, quantity was average but it wasn't cheap. Don't think I'll ever want to come here again.

Ordered 2 smoked salmon with scrambled eggs on granary toast, with tea and cappuccino. Tea was tea bag dipped in hot water. I’ve never tasted cappuccino like it, no coffee taste just a nondescript disgusting flavour. Undrinkable left most of it. Scrambled eggs had very strange texture and corresponding disgusting taste. ‘Smoked salmon’ was tiny chopped up pieces of some pink very salty fish, not decent smoked salmon. Toast was soggy cheap brown bread. We both left most of it. A complete waste of almost £15.

Thought to grab a bite to eat whilst picking up wedding dresses. All good at ordering until our food came and the waitress without any thought passed to plates of hot food across the head of our baby in his pram (already directly fed this point back). The food was awful, bacon was burnt and greasy and super salty, although not a fan of fried eggs anyway these were dripping in fat from the pan and clearly not drained at all (felt physically sick after 3 bites) and the hash browns were rock hard. Only positive was the service at the counter, where even though busy, good eye contact and communication were kept whilstbI waited. My complaint about our baby and the hot food was met with professional behaviour. No face mask on the waitress doing table deliveries even though this is in a large public shopping centre which again was shocking given the current omicron strain prevalent. Wouldn't go back again though!

Went to Butlers for breakfast with my partner and 4 month old baby for breakfast. Not the best unfortunately, partners plate was swimming in grease/fat, hash browns were rock hard and bacon was just fat. When it was bought to our table the plates were handed to us OVER THE TOP of our baby's pram while he was in it!

Never EVER done this in a cafe or restaurant before i had to send it back to the counter after it was brought to be !! and say they can’t serve this! Fish and chips £4.95 the batter was hard as nails and looked like cardboard with acid on it. chips n peas were fine. waitresses were fine. who in earth sets menu and choses the cheap inedible **** to serve needs to stop ripping off with the fish in the fish n chips. . NO WAY WAS THIS TRACITIONAL FISH N CHIPS. sadly waitress didn’t really sort it for he as after waiting i was just brought the sane thing again slightly undercooked this time. Revolting.