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Feedback gevenLive music on Fridays. 11 of us a good bit of dollars Anniversary celebration .
I noticed you guys have a problem giving your customers oxtail gravy on the rice and think dry rice is plusurable, I have urbered and personally pick up my orders and all though I requested oxtail gravy on the rice you so day ok but don't give it,,,,, WHY????? Do you save it for the trash rats or to use later on the next day????? Why can't I get simple water and brown grease????it's not a expensive request, but it makes your dry rice taste better!,, ,,,,,
I placed a take out order for jerk, fried and stewed chicken plus a chicken soup. The chicken soup consisted of a half piece of chicken back, one piece of yam and a single dumpling. The stew chicken also contained a piece of chicken back. I called to convey my displeasure for the soup and the phone was answered by a female employee. Mid conversation, she passes the phone to a male employee without a word. The male employees tone was dismissive and lacked empathy. I was told that I always have a choice. So I 'm choosing to spend my money where it is valued. Chicken backs should not be served unless prior disclosure was given.
The atmosphere was simple, nice and looker clean but the jamaican older lady was giving a rude attitude like she didnt want to serve me and like i couldnt afford the food and charging me before she started preparing the food....paid 80 for 3 plates which i had no problem but minus the attitude please. Im not begging for the food there are more restaurants in the area. Smh. Ive been to expensive restaurants spent over 2000 to other local ones in the area like round 2 and island seas and never get attitude like this. Topaze pay your workers more or something so they dont give customers attitude for ordering food.
The food is delicious. I'm always ordering from topaze.. I recommend you try the food.