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Feedback gevenVery happy with the staff, maintenance and cleanliness, but the small size of the room and lack of amenities and comfort really put a dent to my overall experience. Rooms: A small single room in a well kept old building. Very cold initially, not great draft insulation on the window, but after finding and turning up the small electric radiator and also the towel rack heater it got better after 3 or so hours. Equally small TV, no point using it, my phone screen at close distance was much more comfortable. Sound insulation non existent, could easily hear people come in and out, cough, etc, to the point you think they're in the room. Food drinks: Breakfast's decent, can't complain, very well done on the runny poached eggs! Obviously limited options.
From an American perspective.The West End Guest House was tucked into a cozy location right off the main shopping and restaurant streets, was homey right away. The rooms are small and lack amenities like a fridge or microwave, same with stiff beds, but that seems to be the standard here. It took us a bit to figure out. A fun, Scottish style continental breakfast was provided and the staff was friendly and helpful. What an amazing introduction to Scotland! We accidentally forgot to book our final night there during a busy tourist time. Andrew helped us find another place immediately and even offered to take our luggage. If that isn't service, I don't know what is. The West End Guest House and all of Orkney was magical. Walkability: A hop, skip, and a jump from almost all the main shopping and restaurants in Kirkwall.
5 minutes from the center of Kirkwall. Very friendly staff and breakfast included. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Quiet
I only slept and ate no breakfast. But the rooms are comfortable, the beds comfortable, if it weren't for a towel left on a window by the previous guest and not removed... Rooms: 4 Service: 3 Location: 5 Hotel highlights: Quiet
No personal welcome on arrival. Room decor was tired but reasonably clean.Would have been ok at £70-80 but way overpriced at £139 which is what I paid. Rooms: 2 Service: 2 Location: 4