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Feedback gevenSince last reviewing in February, unfortunately, things seem no better. It is a shame because the food is so good it is just the delivery service or whoever sees the orders out. We placed an order last weekend, for a prawn biryani and a lamb tikka biryani, and a chicken Pathia. The biryanis turn up but both have prawn biryani written on the lid, considering that one person has a seafood allergy we are now meant to play Russian Roulette. I had to go through both dishes with a fork to make sure the lamb dish did not contain prawns like the lid said. Also the pathia and rice were not in the bag. On phoning to tell them they said that they would deliver “tomorrow”, what use is that. In all fairness they did deliver it eventually. It is such a shame but I think from now on we will try elsewhere.
I have been a loyal customer of this restaurant for years. The service is excellent, and I have never been disappointed with the quality of the food. The delivery is always on time, sometimes even earlier than expected. I highly recommend this place for a great dining experience!
We have ordered from here a few times and the food never disappoints. We have had the chicken tikka masala, balti chicken tikka masala and the chicken tikka madras. All were very good and the madras was very spicy. Could not fault anything that we have had from here
Love this place and their food is amazing. Whatever you have is tasteful and plentiful portions. Unfortunately, the last three orders we have made have always contained wrong items or items left off. Ordered tonight and ended up with someone's main meal of chili chicken masala and someone had ended up with our mushroom rice. On a Monday night when it is not particularly busy it really is ot acceptable now, they really need to get organised otherwise they will start losing their regular customers.
We used to love a Naz Balti. Two chicken baltis, kashmiri rice, mushroom rice and plain naan. The curry sauce now just tastes like thickened gravy. They pack it full of onion to keep the costs down. May try again next year. If things are still as bad, we won't be ordering again.