Hungry Horse - Bromsgrove

Popped in for a quick bite with other half had the ultimate combo and chocolate fudge cake couldn't fault food service and atmosphere

1 bar man serving and looking very stressed but got to us quickly which was good. However that 's were it all went down hill quickly. Table was filthy to say the least, ordered food and drinks and paid. Beer was flat and undrinkable the other were pop. Was told 45 mins wait which was OK as it was a Saturday afternoon but it arrived in bits and drabs so out of 3 of us only one was eating (and I say that lightly) I had a sizzler steak which was cold so I sent it back only to wait 15 mins longer to get another one which was stone cold (sizzler) it was that cold the pepers and onions on the skillet were still actually frozen. Decided to go to KFC but was only offered the money back for my steak even though the rest of the food was either missing or horrible. Please avoid unless you like being fobed off with the old lack of staff routine.

We all always come to the restaurant as careers with our service usesers and they always helpfull and the food is all ways good and comes out fast and serives is always on point Maneger Marisa

Courtney, the staff at this restaurant, was extremely rude. When someone asked where the restroom was, she replied in a disrespectful manner. Additionally, the food was not up to a satisfactory standard.

Very welcoming and clean and tidy.Staff were polite and smartly dressed and very helpful.Food and drinks were perfect