A1 Food Distributor - BRONX

They are really nice and I been doing business with them for years

A1 Food Distributors is my #1 stop for all BBQ, Catering, and Party needs. A truly one-stop shop that’s dedicated to high quality products and customer service. A family owned business centered on serving the community, The Bronx and NYC. Nick, Tracy, Pincho and all the workers at A1 are Amazing!!

I got the BBQ package. The burgers and hot dogs cooked up and tasted great. The kabobs were fantastic I ordered 50 more for my upcoming BBQ. The lady, Tracey was so helpful and even pointed me to their package deal which cost me less. That showed me its not about the profit for them, its about making the customers happy. Will keep going and recommend to others.

I have been soliciting A1 Distributors for many years, personally and professionally. On August 27, 2022, I went to A1 for my charitable organization’s BBQ. Not only did I purchase food, but I also rented one of their large grills. When we arrived at the park with the grill, one of my board members made me aware that the grill looked like it had some faulty repair. It appeared to have putty in an attempt to glue the grill and some wiring to fix the damage. When I returned their grill (nicely cleaned), I pointed out the damage to one of the workers.Later that morning, I was contacted by Tracey from A1, and she informed me that there would be a $50 charge for damage to the grill. She did send photos and videos of the damage. The image also indicated the previous damage that was not correctly repaired. As such, we disputed the additional charge. Tracey then called me and stated that I was being rude for not paying and that they would not do business with me in the future if I did not pay. I responded by advising Tracey that we find her conduct to be hostile, as her response appeared to be insulting (calling me rude) and threatening (not doing business with us in the future). But regardless, I approved of her charge for the additional payment and informed her that I would seek other vendors in the future.She said she was not hostile and expected us to ‘do the right thing.’ Also, she ‘just won’t do any future business with you (me)’ and stated she would not charge the additional $50 for damages. The right thing? We disputed the damage but still offered to pay. I guess we were not supposed to raise any objection. This experience was aggressive, unprofessional, and lacked customer service skills.It was never about the money, just how I responded to it.

Perfect place for all of your BBQ needs. Super friendly and helpful staff. The food is fresh and terrific prices. This is my new go to place!