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Feedback gevenVery unprofessional staff (Manager) Unwilling to seek a resolution for issue with discounts. Refused to assist an old man that had a issue with the app and discounts at location. I will never return to Wendy's !!
Absolutely horrible location(customer service, food presentation, etc)
I can 't believe how horrible the customer service is. The person speaking through the speaker was extremely rude, they basically threw our food at us, they never said Have a nice day! At the window or even let us know we got all of our food, and all the employees cared more about conversating with one another than their actual job. Such horrible customer service.
Went to Wendy 's on Cortez Ave in Brookville FL yesterday for breakfast. Ordered in mobile app, went to speaker, then to drive up window....was told to go wait in the parking area for mobile orders. Waited about 7 minutes and then went inside to get the order. Very poor system. Other Wendy 's don 't do this wait around in the parking lot . I will find a diff Wendy 's or go to McD.
They ran out of baked potatoes AGAIN!!! During supper hour!! This has happened several time over the past 2-3 months. I don't understand why.