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Feedback gevenVery fast and friendly experience McDonald's always delivers ?
I recently moved back to the U.S. from South Africa, I was really looking forward to treating my kids to McDonald's. What have they done to the bread here? The buns have a fake taste and feel to them, not at all what I remember as a kid and not at all what we had in Africa. Burgers are much better over there, the difference is the bread. So instead of a weekly treat, we are now only as a last resort.... Don't eat their garbage unless you really have too....
8/16/22 I just went to McDonald's on117 America Drive, Brownsville, TX 78526Ordered a Large Iced Caramel Macchiato, drive thru cashier asked me to wait on lane 2, waited for 20 min, by this time they had already taken 2 of the same drinks to a vehicle parked next to me. I went inside to ask why it was taking so long, the two cashiers just smiled and did not say anything, a manager walked by I asked again why am I still waiting for my drink, which she responded, I don't know sir, I am over here (cashier side) I don't know what they're doing over there, I asked another lady which seemed like a manager, she responded the machine has been broken, I told her again, why are the beverages being served but mine?, she responded they ordered something different, I told her, they ordered the same thing as I did, then she said, here's your drink and have a nice day....I felt so bad and completely ignored, I was literally blown away from her reaction, zero customer service and made me feel like s.....A simple apology would have been enough!
The food was good however I was charged for bacon and no bacon was added to my burger. I also used the app for a deal however I was still charged full price.
Never again to this McDonalds the drive threw employees playing around not taking orders right an when I brought it up to there attention the girl got upset an started yelling back never again ?????