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Feedback gevenThe chicken bacon ranch is great and they make great coffee.
Go to The Sandwich Shop quite frequently. However, on more than one occasion my order has been incorrect. I have never said anything about it till today. I asked for NO mayo, Italian dressing instead. Came with mayo. So, today I finally took my incorrect sandwich back up to the counter. The guy was like I 'm so sorry, like me make it right for you. Great. However, his idea of making it right was to try to wipe the Mayo off and then put Italian dressing on the sandwich. It tasted awful. It upset my stomach. So, I said something to him explaining that what he did wasn 't ok. I then took the Sandwich back to the counter. The 2 ladies I spoke with were super nice, but suggested I speak with the owner since it was her son who made the sandwich. So I waited to speak with her and explained everything. She did offer to make me a new sandwich, but I declined because my stomach was extremely upset already. Get response to me was (in a nasty tone), Where is your sandwich at? I said I gave it too the other lady. As if accusing me of eating it and then wanting a new sandwich. She then responded with Well I 'm sorry your so upset over something so little . Umm, it 's not really that little when I felt like I was going to be sick. And it 's not the first time my sandwich was made wrong. But, I finally spoke up about it today, and this was the customer service I received from the owner. And how did she know if I was actually allergic to mayo or not. Very disappointed in the whole situation. Will not return.
Cute little place live right up the road and always go here, great food I have never had a bad sandwich. The pasta/ antipasto salad they serve too is good as well as bakery items. And caramel latte is good as well, great atmosphere and friendly service!
Cute place with great food. Visiting Pittsburgh and found this place. 10/10.
Sandwiches are delicious, and always consistent.. Fresh bagels, delicious pita chip crisps, I suggest egg or chicken salad with my crisps, which they sale at the shop.