The Hayloft Cafe - Broxtowe

After reading reviews and looking at the website we thought this would be a lovely place to stop on our way back home. Menu seemed very limited as only showed toasties with a few pasties in a heated unit. I took the special which was quiche and salad salad consisted of green leaves, 2 slices of cucumber and red pepper. Seemed like the fridges for drinks etc were half empty. Staff were not very helpful. Disappointed summed it up

Run by the lovely Eloise, this is a fab place for a coffee and some delicious freshly baked treats (the brownies are amazing! Staff were super friendly and welcoming. Will definitely be heading back soon to try pizza night!!

We popped in for breakfast whilst the kids were at a party at the climbing centre. Great food and there is a wide range of different loose teas too. We’ll definitely be back for food.

I really don’t know where to start with this. I have visited the cafe multiple times in the past and have been really impressed with the quality and service which is provided. However today was the total opposite. Firstly we ordered a number of toasties which we received 25 minutes after ordering. The toasties weren’t even cooked properly and so were basically sandwiches. When speaking to the staff they were extremely rude and unapologetic for the time taken to do the food but also refused to acknowledge that they weren’t even cooked. We also had to remind them that of our full order as we were missing 1 toastie which we had paid for already and were not given. Our coffees also tasted burnt and had bits of coffee floating in them which I would not expect from a café like this which makes me think that the staff haven’t been trained to use the coffee machines. When stood at the till we could see that the entire counter where they prepared food and drinks was appalling and had not been cleaned once today. There were piles of receipts all around the till and random bits of rubbish scattered around. The staff member who was in the kitchen was sat on his phone and rudely spoke to the two female staff members when given a food order. The fact that there were 3 staff members today along with it not even being busy and them not being able to provide an even ok service compared to on other days such as Tuesday when I have visited when there are large groups of customers for what seems to be events and there is only 1 or 2 staff members who cope amazingly and provide a perfect and quick service is crazy. This cafe needs to rethink the staff which it employees. From now on I will not be visiting this cafe again as the hygiene standards which I witnessed along with the staffs attitudes and the quality of service is not acceptable. I hope for the cafes sake that the food standards agency doesn’t pay then a visit any time soon as if they had visited today I’m certain this cafe would have been in a large amount of trouble.

After packing up from 3 days camping at Far Peaks camp site, we decided to head to the cafe for coffee and breakfast before we departed. We were met by two young lads working behind the bar. I didn’t catch both names but I think Henry was in the kitchen. The other young lad took the orders and made the coffee, both were really friendly and helpful. The coffee was really good as was the breakfast roll, all three of us had double yolkers..... highly recommend. Well done boys!!