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Feedback gevenGood food, dedicated staff Food: 4 Service: 3 Atmosphere: 4
Das Stars Strips Brütten, galt über 25Jahren als unsere Haupt Familien Geburtstaglocation und sonstige Familientreffen. Im Sommer ist der Gartenbereich sehr angenehm und mit vielen Schattenplätzen, auch für Kinder geeignet. Drinnen im Lokal leider oft sehr laut. Mit vielen Gästen und vollem Betrieb schwierig sich in Ruhe zu unterhalten. Leider mussten wir feststellen, dass die Qualität des Essens und die Portionsgrössen sehr nachgelassen haben. Schon vor der Coronakrise auffällige verschlechtert. Der frühere zürcher ANGST Fleischlieferant war ausgezeichnet und das zeigt sich sehr deutlich. Die Spareribs, Filets, Steaks, Rib eyes usw....waren von viel besserer Qualität und geschmacklich nicht mehr vergleichbar zu heute. Ebenso die Portionsgrössen der dazugehörigen Beilagen, Dipps, Pickles ect. sind nicht mehr das Gleiche. Als treue, langjährige gute Kunden schon enttäuschend. Preise aber stettig gestiegen. Nach den letzten drei Besuchen werden wir höchstwahrscheinlich nicht mehr wiederkommen. : Die Vegi Wrapes z.B waren ungeniessbar. Das Gemüse schon säuerlich und meine Begleitung musste sich auf dem Nachhauseweg mehrmals übergeben!! Der bestellte Burger half pounder) wässerig, sehr fettig und das Fleisch gar nicht gewürzt. Die teils wackligen Tische klebrig und auch nicht abgewischt. Die Besteckkübel und Saucenkübel auch teilweise fast leer, nicht aufgefühlt und sehr oft nicht sauber. Wirklich sehr sehr schade!! Preis Leistung/Qualität/Ambiente leider sehr nachgelassen. Früher gute 5Sterne... : Kid friendliness: Definitiv ! Im Innen und Aussenbereich. Parking: Viele Parkmöglichkeiten, aber teiweise sehr enge Parklücken bei vollem Betrieb. Wheelchair accessibility: Positiv. Auch eine Rampe beim Haupteingang.
It was ok, I guess, to eat some 'Ami ' food at the Stars and Stripes. The burger of the week was Greek. Unfortunately not cooked to order (nobody bothered to ask) and it seemed to be one of those frozen patties from the grocery store. The service was nice. Ambiente something between rustic Swiss and Americana.
Ample parking No outside seating Decor is very touristy USA themed Very large restaurant I was there three times within 5 years and unfortunately can not recommend this place due to my negative experiences. 1. Visit, Saturday during the day! We are a party of three! Restaurant had very few other guests. We waited a very long time for server who kept passing us and disappearing, finally we stopped her and she was a bit annoyed by that. The special drink offered as there special was not available. I was told this after another long wait. Finally food, burger and Fries, for this price nothing special. Just overall did not feel welcome 2nd visit: party of three, wings, on all you can eat wing night. Wings were tasty however the wait was long. Price per value not bad. Final visit: party of four. Early dinner. Restaurant pretty busy. Seated at a table that was not ready, silverware, napkins, glasses missing. Server was super stressed from beginning and overwhelmed. During drink order we pointed out that some items are missing and were dismissed. No problem No drinks came. Server eventually came back for food order, mentioned the missing drinks, placed order! Three out four drinks arrive. Later two meals arrive. Could tell server was super stressed maybe new? No problem. Looked around saw some unhappy faces some waiting for there check. Two meals no problem except no utensils. One meal fajitas no wraps, server promised to be back with everything: missing utensils etc., drink, missing meal and the wraps. Another server brought in two trips what was missing and seamed very displeased; with whom I do not know? Unfortunately my meal (that was last) was inedible way to much salt. I mentioned this! Server walked away from me without a word. I called after saying it's ok it may be just me (others tried my meal and agreed with me) still no problem I just did not know what the server meant to do, since he just walked away. I got up and found the waiter by the bar and said it's ok I don't want anything else he can remove it from bill. He told me to go sit down. I did. Told my table that I was done with this place! I was a server also in our own family restaurant. I understand being stressed/overwhelmed or new! But I also know to be honest to guests and communicate! So bad service can be improved by telling guests, hey I'm new thanks for the patience or sorry I'm slammed it's going to take a while even a hey I'm having a rough day bare with me. Instead nothing. After waiting and our group being ignored I got up again and lost my cool (my bad I was super hungry sorry) I got loud and told the second serve to bring the check we are done. And I mentioned how shitty it was that he would not come back to check on us. His response: I was going to come back when it was time for dessert to offer you a free coffee! Interesting, that gesture was not communicated to me at all So yes ..nope..not going back.. If you want American food in a cheese themed atmosphere with overwhelmed servers and pay a premium for mediocre food then go ahead I will not go again If someone asks me about S&S I keep my mouth shut. But this is a platform for me to share my experiences and my honest opinion.
Very poor recently. During our last visit in June 2013, my wife ordered barbecue ribs for lunch and received only what I can describe as a load of bones with no meat on them whatsoever. When she complained, she was offered a free coffee but no offer to replace them with something edible. CHF 30 down the drain (excluding the jacket potato which was extra) A shame, this place used to be pretty decent.