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Feedback gevenI used to eat here regularly about five years ago, and it was always delicious. After some time away, I returned today to order takeout, but I was very disappointed. The burgers were thin and overcooked, and overall, they were not nearly as tasty as I remembered.
The chefs prepared dishes that were incredibly delicious and fresh, and the customer service was excellent.
We have been regulars at Carter Burger since before they were renovated. I have to say, the menu was more appealing and the food quality was higher before the rebuild. On a positive note, the staff is just as friendly as ever, if not even friendlier. During our last visit, our granddaughter had a craving for ice cream, so we all ordered some. The young ladies behind the counter surprised us by letting us know that it was on the house; they had taken care of it for us. No one has ever done that for us before, and it was truly appreciated. Such a kind gesture!
Clean and comfortable restaurant, friendly and helpful staff, good food and great daily specialties. Love the seasoned friends! Always enjoy the food here.
From the condescending employees to the misleading advertisement for half price burgers to the paper thin patties that were seared to the color of hockey pucks, I definitely won 't be back. I already had a bad taste in my mouth while I watched the cashier make the person in front of me repeat himself four times while laughing in his face because she wasn 't paying attention. Then I got to order and my half price burger came with a $2.95 upcharge, making it about 80% of the original price. I was given some run around about how it reflects the size of the burger and a lot of customers ask the same question. If everyone is asking why the half price on Tuesdays burger isn 't truly half price, maybe you should be more clear about the policy... The burger itself didn 't taste like much. If the patty was any thinner, I would have lost it under the lettuce. I satisfied my craving for a burger at another restaurant the next day.
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