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Feedback gevenI felt spoiled coming here, lol! The ladies working here were wonderful and very helpful. My daughter and I left with ice cream and cupcakes. We will definitely come back!
Thank you for our Cake!! The cake was so good!!! We just got a call from them to asked if we loved our cake!! Wow I have to say thank you. That is such a new or people need to call on there deliveries. We appreciate the phone call to check on us!!!!
Today was my first EVER time at SmallCakes. Walked in to beautiful delicious display of ice cream! Then turned the corner to the best looking cupcakes I 've ever seen in my LIFE. Very clean store. Beautiful decor. The Churro cupcake was AMAZING. My dog loved the PupCakes too!! Although the cupcakes and experience was wonderful, Without the slightest doubt the service was unlike any service I have experienced. Her name is Hannah. Very sweet girl! Greeted me with Hey welcome to SmallCakes I 'm Hannah how was your day? She did not seem to care if I bought one item or bought the store out. She seemed to actually care how my day was. It honestly made my day. She then asked if I have been there before and I said no. She showed me all SmallCakes had to offer and told me about the pup cakes. I was orginally going to grab only one but she convinced me to get more than one for my dog baby. Scripted the current promo. Asked about my dog and children. Asked about my Mother 's Day plans. She prompted me through the payment screens and STEPPED BACK when it came to the tip screen. How nice was that to be able to decide on a tip without feeling pressured! Overall I 'd give SmallCakes 10 out of 10. But The service I received from Hannah would be 100 out of 10. THANK YOU HANNAH FOR MAKING MY DAY!
AMAZING CUSTOMER SERVICE! We ordered 2 smash cupcakes, 1 cup of ice cream, 1 cupcake, 2 chocolate bombs, and 3 doggie treats. I had the lemon drop smach cupcake with the butter pecan and chocolate ice cream. My son had the strawberry cupcake with the Superman and unicorn ice cream. We'll be back!
I have my daughters 13. Birthday cake special made here. Prepaid. The pearls were missing for which I paid. But it tasted amazing and my daughter loved it anyway. The girls who work there are nice and helpful.