Pizza Hut - Bucharest

We ordered 2 pizzas from Pizza Hut Universitate to deliver to our hotel. After 45 minutes we got 4 wrong pizzas. We complained about it. After 2 hours we got our 2 pizzas and gave the driver the 4 wrong pizzas. Our two pizzas were very cold after 2 hours in a cold van. We went to the restaurant and complained. The restaurant wasn't interested and didn't want to help us. So we had to order two new pizzas and pay again. Staff didn't apologize at all. We gave the pizza to a homeless. We never buy pizza here again.

The waiters were rood since we got in and asked for a table. It was just me and my 5 years child. We were able to find a table and sit and wait for someone to take our order. A waiter moved around us, but when we asked him, he said that his colleague will take over the order. After 20 min, the same waiter who refused before took our order. After drinks waited for another 15-20 minutes. Pizza was served almost cold, 47 min after the table. All waiters scream and answer any kind of question and go around and do nothing. I don't know what the manager of this restaurant does, but it's not okay. I won't come back!

We had lunch here because it was on the way, and it was the worst decision we had made. We had a Quatro Formaggi pizza with a crust worse than the crust of frozen pizza from the supermarket, it was too salty and... greasy. We also had Pasta bolognese al Forno. The only good on this plate was the melted mozzarella above. The dish had NO salt, the penne was tasteless and boiled, the meat also lacked salt. I would advise everyone to avoid this place. I would like to mention that this is not the first time that I do not leave this place satisfied. The food is just not worth it. Very very dissapointed as we were fans of Pizza Hut years ago.

Rude waitress, really horrible pizza, slow service and discrimination against foreign students (special offer only given to Romanian student)!!!

Cheap and unhealthy ingredients, get a cartoon with ketchup taste at a very high price, bad service