Swiss Chalet - Buffalo

Service: Dine in Meal type: Lunch Price per person: CA$20–30 Food: 5 Service: 4 Atmosphere: 3

Betty was amazing, kind and friendly. Thanks for the wonderful service.

Although things seemed fine at the moment of service, the food caused a severe case of food poisoning. I traveled from Montréal to see some family and we had lunch at this place on march 29th 2024. I had the southern Canuk plate and it caused me diarrhea, vomiting and fevers. It could not have been something else as it was the only thing I had eaten that day. I spent the night, and the rest of the weekend in the hotel bathroom. I still have symptoms (today is March 31st) and i had to cancel the rest of my trip and travel back to montreal to see a doctor. I dont' know if the food was contaminated by using a dirty cutting board, knifes or plates or whatever, but there is a serious food born bacteria spreading in their kitchen since symptoms so severe and lasting this long is not normal at all. I have also contacted the Halton county health department to ensure that this things get a proper investigation. Service: Dine in Meal type: Dinner Price per person: CA$10–20 Food: 1 Service: 4 Atmosphere: 3

Went later in the evening so it was quiet but the server was quick and friendly Service: Dine in Meal type: Dinner Price per person: CA$10–20 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes: Swiss Chalet Festive Special, Quarter Chicken Dark Meat, Wrap, Double Leg Dinner, Salad, Quarter Chicken Dinner, Sandwich, Wings

The last few times I ordered from this location my dinner was delivered and missing items. The first couple of times, I didn’t mention anything. Today, I called and asked for a refund because about $10 worth of items were missing. I’m starting to wonder if they shave a bit off here and there to save money hoping it isn’t enough for someone to bother calling back or send the dinner back. It is so often that it doesn’t make sense. There is something wrong at this location. I never had this issue when I used to order from the Appleby/Upper middle store. Oh and love all of the purchased fake reviews. You will notice every time a negative review is posted on here, a few very positive reviews follow (these can be purchased online) and so obviously are.