Tim Hortons - Buffalo

Good coffee, a bit cramped because this place is very busy if you want to meet up with friends. Wheelchair accessibility: You can get in, but then it becomes difficult to navigate through to get to the counter and even more difficult finding a table. Service: Dine in Meal type: Other

Service: Take out Meal type: Other Price per person: CA$1–10

It's a hit and miss when it comes to service and product freshness. Meal type: Breakfast Price per person: CA$10–20 Food: 3 Service: 3 Atmosphere: 2

Not the best, and not the worst either. Lots of people have mentioned a high staff turnover rate but no more than your average coffee shop. There are plenty of employees who have been there for years. Also, the other reviewers talking about a drive-thru are mistaken. There is not one at this location. Food: 4 Service: 3 Atmosphere: 2

I’m a regular at this timmies hortons i have been for almost 2 years. It’s gone so downhill. I hope somebody important actually reads this review. The attitude from the manager and employees lately is remarkable. I was telling the manager how i didn’t like my wrap so i was going to order more She goes, in a very sarcastic tone “well uhh if you go buy a new suit and wear the suit, then return it saying you wore it all day and didn’t like it, you wouldn’t be getting your money back” Like excuse me? I feel that was very unprofessional, never once did i ask the manager to refund me for that wrap. I spend about $800-1000 monthly at this place because i do the tim’s runs for work. Half the time, i’m waiting 10-20 minutes because they forgot about half my order and started taking new orders. They usually have half the things wrong and never anything in stock the bakery stuff is never fresh and out of stock a lot. The other day i went in for bagels about two hours before close and they had the bagel toaster completely off so i couldn’t get bagels are they not supposed to have bagels until close? I don’t understand this place. They also have one till closed bc it’s “broken” but it’s been like that for about 7 months and just the attitude these employees have with their customers is outrageous. I only come to this location because it’s convenient, for all i care please knock this timmies out and put a starbucks in. Or replace the manager and employees something needs to be done here.