King Condrell's Candy And Ice Cream

Fast service! Delicious ice cream! Expanded options for sugar free options!

Absolutely amazing! An ice cream place with the longest menu I've ever seen! Love!

I 'm very positive , optimistic person, but this place which we visited a year ago , changed my day today. Instead of eating an ice-cream , they made me soooo upset and felt bad! A year ago, we ordered at the reception place an ice-cream, then we sat at the table. Today me with my husband and my mom, did same thing, we came and standing on our line, then I asked to look the menu , and the old lady yelled to me : don 't look the menu , look to display The old lady was so rude, unprofessional, angry. I didn 't say nothing. Then we ordered and went back to our table. Another old lady came and told us in front of all people : you guys can 't sit here go out ! We didn 't understand why we should go out ? They didn 't explain us, and we went to outside. After that we came to parking lot and were sitting in our car. I opened my ice-cream , they forgot to add walnuts which I paid , I went back , the old lady even didn 't apologize, then I came to the car , then they forgot second time to add a sprinkle, I came again , she added , then I asked her why we can 't sit here and eat our ice-cream ? She said to me that it 's a new rule to eat in outside, but other people were sitting inside , and there were empty tables. I guess they don 't care about their clients , and that client buy their products, pay money, I just don 't understand why do they like that ?1. Absolutely horrible customer service2. Disrespectful, unprofessional stuff.3. One of the worst place with one stars reviews, which make a sense.Next time we will eat our ice-cream in another place, but definitely not here!

The entire staff working tonight, 5/21/23, were fantastic! Gabriella Michelle especially who helped us were so kind and extremely helpful. They took the time to explain options to us and answer the questions we had. The ice cream and chocolates were the best I’ve ever had. I’d highly recommend! We drove 30 minutes for it, and drove 30 minutes back with our ice cream to go, and it stayed fresh the whole ride!

Really disappointed with the customer service today. My husband and I have been customers for years, it's always been a special place for us to come on a date. When we walked in, there was no line at the counter and we were immediately asked to sit down for table service. No one ever came over. I went back to the counter to try and get service and an older female employee very rudely told me to sit down again. Then she went over to another table who came in after us to take care of them. We left and went to Anderson's, had a much better experience there.