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Feedback gevenAlthough there are some hygiene concerns such as poor hand hygiene, not changing gloves, and touching personal cellphones, the food at this restaurant is worth a try. I would give the food a rating of 5 out of 5.
The sandwiches at this restaurant are amazing and the service is warm and welcoming. I give the food a perfect 5 out of 5 rating.
The main reason I stopped coming here is the service. It used to be efficient, with employees quickly taking orders and the cashier ringing customers up once their sandwiches were ready. Now, the owners handle both tasks, slowing down the service. People have limited time for lunch, and I don't want to waste time waiting in line while someone takes forever to decide on their order. I have tried calling in orders, but the phone service is poor and orders are not always ready on time for pick-up. I have taken my business elsewhere, which is unfortunate. Hopefully, someone will take note of this review and make the necessary improvements to better serve their customers.
I have been going here for years (decades! and their bread has changed in the last year. It used to be dense, a little crispy crust and now it's soft and weak. Their minestrone soup is awesome and the staff is great. But the last few times I've ordered, the bread was definitely different and for me, that makes a huge difference. Hoping they will bring back the good bread.
What a great find! I tried this place based off so many great reviews and I see why! The sandwiches are not only absolutely delicious but the portions are enormous. I can only eat half the large sized sandwich and wrap the other half to go for later. The guy at the counter is always smiling friendly and the service is exceptionally quick. The inside is kept very clean and although small, a nice place to eat a sandwich and watch life go by on the corner the restaurant sits.