Waffle House - Burleson

Yes, I give it a 5-star rating, but my recent visit to this restaurant was not the best in terms of customer service. Typically, when I walk in, I am greeted with a friendly "hello" and a smile. However, on this particular day, no one said hello to us when we sat down at our table. I understand that the server may have been a bit older, but a simple greeting would have been appreciated. It took about 7 minutes for her to come over and take our drink order. She seemed a bit grumpy and mentioned that she couldn't smile at everyone without a menu. Even though it was my first time dining alone with my son, I tried to brush it off and hoped for a better day for her. Thank you to Waffle House for always being open and to all the hardworking staff who try their best to serve us all.

I tried a breakfast dish for the first time and was pleasantly surprised by how good it was. I ordered the sausage, eggs, cheese, and skillet and it was quite enjoyable. However, I wish they had given me the option of a non-stick skillet, as I prefer not to touch iron. It was disappointing that they didn't have ice cream available. Despite that, it was still a delicious meal at a reasonable price served by a friendly and courteous staff. I would be willing to give it another try.

A staff member recommended that we sit at a table that had been cleaned, but we were surprised to find that none of the tables were clean. We counted 8 dirty tables and even the counters by the register were dirty. Despite there being few customers, we had to wait 10 minutes for someone to finally come out and clean the tables. The person who cleaned the tables did not seem in a hurry. We also saw the waitress cleaning and couldn't believe the amount of filth she had to deal with. Unfortunately, it seems that the staff at this restaurant are lazy and unmotivated.

Were not completely cooked. my waffel fell apart before it came out of the machine, cooked half, waiter new, young and slow. I canceled my order, and then he said he'll see if he can take off the wavy. I just smiled. I just watched her when my friend eats her and talked about her hungry?!

We were there around 3AM. There was a line but we got seated fairly quickly. Half the tables were dirty and hadn’t been bussed. Some stayed dirty the whole time we were there. They were super busy and all the staff were hustling. Clearly all doing their best.The kitchen was also pretty dirty, particularly on the floor. Tons of food and not sure when it last got swept/mopped. That being said, I was able to watch the cooks the whole time and it seemed they were being safe with the food.My food was actually great, and everyone I was with was pleased. Prices are fair and good portion sizes.