Five Guys - Burlington

After a reasonable wait for our burgers, the staff member also apologized for the “wait.” When we expressed our concerns, he reassured us by saying, “I have already included extra fries in the bag for you.” Despite the fact that we hadn’t waited long for our meals, their commitment to customer service is evident in their attitude of always putting the customer first. What stood out to us was that none of the young employees—who appeared to be between 18 and 20—were distracted by their phones or chatting about personal matters. Instead, they were engaged in conversations about work and actively shared the responsibilities of keeping the restaurant clean and tidy. They were genuinely friendly and professional. As someone who works in customer service myself, I was truly impressed by these employees and want to emphasize that their hard work does not go unnoticed. It’s important to acknowledge their efforts. While it may be a part-time job and just a burger (even a really good one), their phenomenal work truly makes a difference! The skills they are developing will serve them well in their future careers.

The quality here is excellent. The burgers are massive, and the fries are plentiful. The ground beef was also fantastic. The only downside is that it’s a bit pricey, but you definitely get what you pay for.

I got a milkshake, and I added bacon and peanutbutter. It was SO GOOD!!! Their fries are fresh cut and they fill your bag with them after they fill the fry cup. So a large fry is more like an extra large. A medium is like a large, ect. The burgers are great, they hand press the meat fresh every morning. All the toppings are free to add! That includes the milkshake! The little burgers aren't actually little, they're regular sized. So if you dont think you could eat a pound of meat, I'd order the little burgers! Love this place. The people are extremely friendly as well! The prices are even reasonable! Definitely recommend

Geez- amazing burgers! This place is no joke...if you’re in the mood for a terrific burger, you can’t go wrong here! I had a plain cheeseburger and I felt I needed nothing else on it- no fixings or condiments. They make good fries as well and offer all you can eat peanuts in shells. All in all a quality dining experience that in no way feels like it’s a fast food restaurant. Happy dining if you choose this establishment.

A pretty average five guys. Disappointed that they didn't have recycling. Food service was kind of slow for a single burger.